Yesterday I went to the local support service center for Acer at El Salvador, I realize that I bought my Acer One on Dic 21 2008, so the warranty is still valid 
, my first concern was my HDD, since at the time the netbook fails I did have a copy of my GPG Key on a non encrypted file system, also all my data was on the HDD and I did not want to leave my computer with my data on the hands of a $RANDOM tech support.
It took me like 15 minutes to convince the representative to remove my HDD before I leave the netbook, but they agree, and they even agree on let me see when they remove the HDD before give it to me, for me this looks like a nice tech support, I actually thought that they will refuse to follow this «extrange» request, and I even thought that they will be refuse to admit the computer, since the original OS was no longer installed.
The netbook should be up and running this Thursday yay!
life is great!
I had a terrible experience with Acer’s customer support… they even went so far as to tell me to take my netbook back to the store and get an Asus. WOW! I was not impressed. Maybe the tech/hardware/warranty support is better than general cust. support.
Cool! Glad to hear there still are support service centers that actually help people
Hmmm. I received great support fron Acer here too… but… I like to buy good things instead of receiving good support… and now, I must take my acer one again so they change the motherboard for the second time in 3 months. Nice huh?
But I’m happy for you. Great news!
Only english now!.
Que feo…
Como dice Soy Salvadoreño, escribi tambien en español maje, menos mal que odias al imperio Yanke dizque , aunque te recuerdo que de todos los amigos que tengo vos sos el que mas tenes forma de vida de gringo.
[...] when to the Acer’s tech support to reclaim my netbook, as many people said on the first post, the problem was the CPU Fan, they just replace the Fan, and then put the HDD again and tested the hardware, so far everything [...]